Friendly•Honest•Reliable
Request a Free ConsultationWe are a close team of talented IT professionals, with over 30 years of experience, who take pride in delivering the best possible service to our customers.
We combine cutting-edge technology, innovative thinking and a can-do-attitude to provide our customers with best in class IT solutions.
We believe that reliable and efficient IT systems are a foundation to help your business grow and prosper.
We love what we do and it shows!Through our personal service we show customers that they are in good hands.
IT is complicated. We provide clear and considered advice and services to help our customers in the long term.
We are on your team as the IT partner for your business. With our know-how and ownership we get it done!
Born in Germany, Ralf studied information technology at University just as the first Computers were being developed. After moving to Australia in 1982 working as a Engineer at both Olympia and Bosch, Ralf founded Friendlyware Services in 1990 and has been the Managing Director since.
Born in Germany, Ralf studied information technology at University just as the first Computers were being developed. After moving to Australia in 1982 working as a Engineer at both Olympia and Bosch, Ralf founded Friendlyware Services in 1990 and has been the Managing Director since.
Joel is the longest serving team member at Friendlyware and as a Partner wears many hats including as Finance Manager and IT Engineer. He loves helping people with their IT challenges and keeping across the latest IT trends. He’s also an expert Dragon Boat paddler.
Joel is the longest serving team member at Friendlyware and as a Partner wears many hats including as Finance Manager and IT Engineer. He loves helping people with their IT challenges and keeping across the latest IT trends. He’s also an expert Dragon Boat paddler.
Oliver is a Senior Service Engineer and Partner and has been at Friendlyware Services since 2011. He loves the variety of challenges that IT provides and helping our customers. He started his IT career in Austria before moving to Australia for a new challenge. Oliver is a keen mountain biker and on Weekends can be found on the trails around Sydney.
Oliver is a Senior Service Engineer and Partner and has been at Friendlyware Services since 2011. He loves the variety of challenges that IT provides and helping our customers. He started his IT career in Austria before moving to Australia for a new challenge. Oliver is a keen mountain biker and on Weekends can be found on the trails around Sydney.
James has been at Friendlyware as a Senior Service Engineer since 2012 and is now one of the Partners. His curiosity first got him into the world of IT where he enjoys solving complex engineering problems. His curiosity also sparked his love of music having learnt to play four different instruments!
James has been at Friendlyware as a Senior Service Engineer since 2012 and is now one of the Partners. His curiosity first got him into the world of IT where he enjoys solving complex engineering problems. His curiosity also sparked his love of music having learnt to play four different instruments!
Franklin has over 15 years of experience in helping Business’s utilise their effectively. Although he is an IT all-rounder, he has a specialisation in Networking. He has been a Friendlyware Team member since 2017 and is our go-to source for Restaurant recommendations around Sydney.
Franklin has over 15 years of experience in helping Business’s utilise their effectively. Although he is an IT all-rounder, he has a specialisation in Networking. He has been a Friendlyware Team member since 2017 and is our go-to source for Restaurant recommendations around Sydney.
Stefan joins Friendlyware Partners after starting his career in the marketing and advertising world as a project manager. After building his experience working on marketing campaigns and website developments in Australia and Germany he returns to Friendlyware where he had started his very first job at the age of 10 – assembling computers.
Stefan joins Friendlyware Partners after starting his career in the marketing and advertising world as a project manager. After building his experience working on marketing campaigns and website developments in Australia and Germany he returns to Friendlyware where he had started his very first job at the age of 10 – assembling computers.
Lachlan first feel in love with computers in high-school and decided to turn a hobby into a career. They enjoy finding solutions to make technology work seamlessly for the user. On the weekend Lachlan keeps their neighbours' entertained with epic drum solos.
Lachlan first feel in love with computers in high-school and decided to turn a hobby into a career. They enjoy finding solutions to make technology work seamlessly for the user. On the weekend Lachlan keeps their neighbours' entertained with epic drum solos.
Carmen is the Bookkeeper and Administrator at Friendlyware having joined the team in 2012. She has a strong artistic side with a love for sketching, photography and graphic design.
Carmen is the Bookkeeper and Administrator at Friendlyware having joined the team in 2012. She has a strong artistic side with a love for sketching, photography and graphic design.
Tristan has over 5 years of experience as a support technician with specialist knowledge in Servers. He enjoys IT support as it blends both helping people and solving complex technical problems. Outside of IT, Tristan is a keen footballer and long-suffering Arsenal Fan.
Tristan has over 5 years of experience as a support technician with specialist knowledge in Servers. He enjoys IT support as it blends both helping people and solving complex technical problems. Outside of IT, Tristan is a keen footballer and long-suffering Arsenal Fan.
Jake thrives on helping customers use technology to organise their work and create clarity. Beyond work, he finds solace and camaraderie in dragon boating, reflecting his love for teamwork and adventure.
Jake thrives on helping customers use technology to organise their work and create clarity. Beyond work, he finds solace and camaraderie in dragon boating, reflecting his love for teamwork and adventure.
Lachlan, a seasoned IT support expert, thrives on untangling tech challenges and helping users. His steadfast support for the Parramatta Eels showcases his enduring loyalty and grit. With a passion for helping others, Lachlan embodies reliability and teamwork, on and off the screen
Lachlan, a seasoned IT support expert, thrives on untangling tech challenges and helping users. His steadfast support for the Parramatta Eels showcases his enduring loyalty and grit. With a passion for helping others, Lachlan embodies reliability and teamwork, on and off the screen
We keep your team up and running with quick-response remote or on-site support. Help is just a phone call away.
We help you navigate the options of server technology, including cloud services, to tailor the best solution for your business.
Our 24hr support gives you peace-of-mind ensures that any issues are addressed quickly to get you back up and running.
We keep your team connected across multiple offices, countries or when working remotely ensuring the they can work seamlessly and securely – wherever they are.
Managing your IT infrastructure takes specialised expertise and time. Our focus on long-term lifecycle management matches your increasing requirements to planned upgrades ensuring cost efficiencies.
We continuously monitor and review your existing security measures such as anti-virus, back up and firewalls to ensure they meet the highest standard and ensure they are all up to date.
As hackers increasingly focus on the organisation’s staff to break in, we have partnered with KnowBe4 to offer personalised online cyber-security training to build user’s skills and awareness.
… just wanted to express that I think Oliver is doing a great job supporting the team both onsite and working with us remote folks as well. I know a lot of items are in motion and I appreciate the extra effort you guys have been putting in. Great to know we have a solid partner there to work with!
Ralf and his team are the IT-backbone of our company, ensuring that we can focus on operational issues without the need to worry about IT issues. James, who looks after our company, is pro-active and provides the highest standard of technical knowledge, always with a smile.
Ralf, Joel and James provide our school with quick, competent and friendly IT support. They are mindful of our need to keep costs down and are quick to offer cost-effective solutions that work
We would like to acknowledge the excellent work of Ralf and the team at FriendlyWare in attending to our IT needs. They take the time to understand our specific requirements, take pride in the quality of their work, and deliver timely, proactive service. When we have an issue I always feel confident to pick up the phone to Ralf and the team, knowing it will be quickly dealt with. I would gladly recommend FriendlyWare to anyone seeking an IT support provider they can rely on.
Friendlyware has been looking after our IT since 1997 and have stood the test of time in providing cost effective, prompt and secure service for our ever increasing need of IT. We have no hesitation in recommending them to any business.
Having been with Friendlyware since the start of our business in 1996 we have always found Ralf and his team highly knowledgeable, extremely efficient and always on top of the latest technology in an ever moving IT industry. They have always been easily accessible at any time and are always making sure our systems are functioning in the correct manner. We would highly recommend Friendlyware to any business looking for IT expertise and competence.
Tolmar Australia relies on Friendlyware to provide top notch network management and IT support. Friendlyware have consistently provided reliable, proactive and friendly service. We also rely on their hardware supplies that have always been configured for our needs and with a minimum of fuss. I am happy to recommend Friendlyware to any business seeking competent and reliable IT services and support.
If you have any questions, please get in touch using the Contact Form or by contacting us directly. For immediate technical support please visit our Support Portal.
